FAQs

Have a question? Check our Frequently Asked Questions list below for the answer!

You can use the Categories links below to jump to a specific subject, or just scroll down the page to browse all the available FAQs. In this FAQ we did try to compile the most frequently questions which arise in the communication with our customers.

We hope you will find the answers to your questions. If you still need help and have a question that is not answered on this page, please feel free to fill out our online contact form with your question.

Enrollment Questions

1. How do I register for a course?
2. How do I register for a course online without a username or password?
3. Can I register and pay for an employee?
4. How do I register for multiple students at one time?
5. Who can set up a corporate account?
6. How can I pay for the course?
7. Are there bulk discount prices?
8. Which payment methods do you accept?
9. What is your refund policy?

Course-Related Questions

1. Are you OSHA approved?
2. Will I get an International certificate upon completion?
3. Is the public training course equivalent to on-site classroom courses?
4. I’m getting other competitors offering OSHA Outreach training for less price per person. Why is your courses more expensive?
5. Must I complete my course in one sitting?
6. I have taken a public training Course. When will I receive my certificate and/or wallet card?
7. I lost my Course Completion Wallet Card, how do I get another one?
8. What do I receive when I complete a public training course?
9. Once I complete my course how do I get my certificate?

Technical Questions

1. I forgot my username and password. What should I do to login?
2. I am having trouble logging into my account. What should I do?
3. I answered a security question incorrectly and now I am locked out of my account. How do I unlock it?

If you still have questions after reading through our FAQs, please feel free to contact us.